Thu nhập: Thương lượng Loại hình: Toàn thời gian Chức vụ: Nhân viên Kinh nghiệm: 1 – 2 nămkhách sạn
Mô tả việc làm
* Job Summary and Mission
– This job contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.
* Summary of Key Responsibilities
– Responsibilities and essential job functions include but are not limited to the following:
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard.
– Anticipates customer and store needs by constantly evaluating environment and customers for cues.
– Assists with new partner training by positively reinforcing successful performance.
– Contributes to positive team environment and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
– Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
– Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
– Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
– Follows Starbucks operational policies and procedures.
– Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
– Maintains regular and consistent attendance and punctuality.
– Provides quality beverages for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
– Utilizes operational tools to achieve operational excellence during the shift.
* Working in Starbucks stores in Cam Ranh
Yêu cầu
* Summary of Experience
– Customer service experience in a retail or restaurant environment
– 1 to 2 years experience with the same position
* Required Knowledge, Skills and Abilities
– Ability to direct the work of others
– Ability to learn quickly
– Effective oral communication skills
– Knowledge of the retail environment
– Strong interpersonal skills
– Ability to work as part of a team
– Ability to build relationships
Quyền lợi
Chính sách thức uống miễn phí mỗi ngày cho partner
Được hưởng chế độ BHYT, BHXH, BHTN theo quy định
Chương trình đào tạo bài bản & gắn kết partner
Thông tin khác
Thành phố Cam Ranh,
Khánh Hòa
Thông tin chung
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:Thời hạn: 02/12/2024
Hết hạn: 02/12/2024
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