Mức lương: Thỏa thuận Loại hình: Toàn thời gian Chức vụ: Quản lý Kinh nghiệm: 1 nămkhách sạnenglish
Mô tả việc làm
– Oversee accuracy of room blocks, reservations, and group market codes.
– Review and implement new Reservations procedures.
– Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
– Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests.
– Answer questions about property facilities/services and room accommodations.
– Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests.
– Set-up proper billing accounts according to Accounting policies.
– Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Yêu cầu tuyển dụng
– Fluent English, strong communication skill and problem solving skill
– 1 year experience in related position
Quyền lợi công việc
– 02 months of probation with full salary and social insurance;
– Eligible to receive 100% service charge from the second month of working;
– 24/24 Accident Insurance included during the working time at the hotel;
– Attractive remuneration package and 13th month salary;
– Local and International training course;
– Uniform and duty meal provided by hotel;
– Annual vacation, annual health check and other benefits according to hotel’s policies;
– Associate special discount for hotel rooms and F&B services at International Marriott properties.
Thông tin khác
Số lượng
1
Địa điểm làm việc
Thành Phố Nha Trang – Khánh Hòa
Thời gian làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
:36
Nộp hồ sơ liên hệ
HR Dept – HRM
THE SHERATON HOTEL
Hết hạn: 31/07/2024
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